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Services 2018-01-29T23:21:24-06:00

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On My Way

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Customer service feedback and all questions: 021-3900-0000
companyemail@126.com
Monday – Friday: 9.00am – 5.00pm

On My Way

SHIPPING POLICY

Free shipping on orders over $100.
All orders are usually dispatched within 48 hours.
All international delivery costs are determined by destination.

On My Way

REFUND & EXCHANGE POLICY

If you’re not satisfied with the product you can exchange it for a full refund, a store credit or an alternative product*.

Returned product must be unused, in original packaging with all tags intact. The product should be returned within 60 days of purchase along with the original receipt.

*refund excludes freight cost when order has been made online.

Track Your Goods Here!

Please enter your order number here and keep track of the status of your goods.

FAQ’s

Can I change my order once it has been submitted? 2017-06-23T00:02:17-05:00

Unfortunately, orders cannot be changed once payment has been processed. If you wish to make changes to an order that has already been processed, please wait for delivery then call our Customer Service Department at 021-3900-0000 to set up an exchange or return.

How do I track the status of my order? 2017-06-23T00:00:41-05:00

The status of your order can be tracked by logging in to your account, click “My Order”

How much will it cost free to ship my order? 2017-06-23T00:00:03-05:00

Free shipping on orders over $100.

When will my order ship? 2017-06-22T23:43:39-05:00

Most orders placed before 7:00 PM ET will ship the same business day.

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